This Privacy Policy describes how Smart Sales Spaces ("we", "us") collects and processes personal data. It is designed to comply with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and aligned with the EU General Data Protection Regulation (GDPR) for international developers.
1. Data controller
Smart Sales Spaces, based in Monterrey, Nuevo León, México, is the data controller for personal information processed through the Service. For data requests, contact privacy@smartsalesspaces.com.
2. Data we collect
- Account data: name, corporate email, company, role.
- Lead data: information submitted via demo and contact forms.
- Usage data: kiosk interactions, page views, device and browser metadata.
- Cookies: as described in our Cookie Policy.
3. Purposes
We process personal data to operate the Service, respond to inquiries, deliver analytics to customers, secure the platform, and comply with legal obligations.
4. Retention
We retain personal data only as long as needed for the purposes described, or as required by applicable law. Lead data is retained for the lifetime of the customer relationship plus the period required for accounting and tax compliance.
5. Transfers
Personal data may be processed by trusted service providers (hosting, analytics, email) located outside Mexico. We require all processors to apply equivalent safeguards.
6. Your rights
Under LFPDPPP and GDPR you may exercise the rights of access, rectification, erasure, portability, and objection ("ARCO+"). You may also withdraw consent at any time. To exercise these rights, email privacy@smartsalesspaces.com.
7. Contact
For any question regarding this Privacy Policy or the processing of your personal data, contact us at privacy@smartsalesspaces.com.